Quality & Environmental Management
Monofloor is part of RCR Flooring Services, a division of RCR Industrial Flooring. Monofloor is a group of companies which operates as one integrated team to deliver industrial flooring services worldwide. Details of Monofloor companies and locations are listed on the Contact Us page of this website.
In order to provide an assurance of quality, the directors of Monofloor have established the following quality policy. It is based on the requirements of EN ISO 9001:2015, although not all Monofloor companies are yet formally registered to this standard.
We will offer industrial flooring services that:
- help our clients integrate their assets and facilities efficiently;
- help make client investments effective, profitable and safe;
- support the client’s activities;
- achieve full client satisfaction.
Monofloor will establish the project’s requirements and schedule of works in the most efficient way, keeping the focus on the client’s primary objective.
Monofloor’s quality policy is based on the following commitments:
- We will comply with all requirements (whether legal, contractual or otherwise) that are applicable to us because of our activity, to ensure our actions cannot contravene the requirements and legal specifications established by our clients, or by various public bodies.
- We will carry out our work within a management environment that ensures continuous improvement in our processes, in our methods of operation, and in our relationships with stakeholders. We will do this through the establishment and periodic review of our quality policy and objectives.
- We will promote an understanding and dissemination of our quality policy within our organization, through ongoing training and communication with our employees.
- We will effectively control all our processes, with special emphasis on:
- compliance with established contractual requirements;
- relations with our customers;
- optimization and development of our processes.
- We will make our quality policy public.
To ensure our actions conform to this policy, and seek continuous improvement, we refer to our vision, mission, principles and values.
As part of an international team, we operate in the design, construction and maintenance of industrial concrete floors. We seek to be the first choice as consultants in industrial flooring for property owners, contractors, and operators of industrial facilities globally.To ensure our actions conform to this policy, and seek continuous improvement, we refer to our vision, mission, principles and values.
We will apply our knowledge so that each client can achieve the most appropriate results for their industrial floor. We will generate added value for our clients by ensuring that their floor allows them to achieve their business objectives, now and in the future. We will collaborate with the companies of the RCR group to achieve results that bring benefits for both the client and RCR.To ensure our actions conform to this policy, and seek continuous improvement, we refer to our vision, mission, principles and values.
Principles and values:
We adhere to the principles and values of RCR Industrial Flooring.
We respect a code of professional conduct in all our operations.
We advise impartially, pragmatically and always keeping the client’s interests paramount.